Posts by wjohnson

A Different View of Quality

Posted by on Aug 12, 2011 in Business Tips, Featured Articles | Comments Off on A Different View of Quality

A Different View of Quality

How does your business see quality? If a product or service is produced within the specification limits … isn’t that good enough? If we promise to deliver that pizza within 15 minutes and it arrives at the customers table in 13 minutes that is good enough … right? WRONG. Here are three of reasons.

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